Consulate General of the United States of America

The most amazing consular staff you could imagine: Competent, diligent, flexible and friendly!

The best consular service i've never dealt with, staff is very nice and smiling.

I dont know how this place only has a 3.2 star rating.

I am a US citizen who traveled to Canada and accidentally had a passport expire while in Quebec.

I was mortified at the airport not being let board but these people took care of me 100%. You will probably need several documents to collect on your own but they walked me through the process.

You need to work with them on security though. Remember you're in a foreign country, not the US. This is a highly secure facility so dont show up with your luggage or backpacks. You can not just expect to mosey on into here. Speak your concerns with the guard and hand him documents if necessary. Be polite and patient and you will be treated the same in return.

Thanks to these people, what could have been a very scary two weeks stuck abroad is now only an 18 hour delay. I can now spend the weekend with my family and not worry about getting home.

very friendly staff and fast service.... we went with our baby and were surprised with the high quality service they provided us... a big wow