O C McCuin & Sons

Asked a simple billing question. Had a woman that didn't know what she was talking about, or basic customer service skills. She hung up on me!

Follow up:
Was able to speak with the owner who was understanding, nice and knowledgable.
I originally gave one star for poor customer service. As the owner has reached out and turned a bad experience into a decent one, I have adjusted my rating.

Willing to go the distance to make sure that you leave their store happy.

If you haven't been to OC Mcuin &sons you are missing out on some great deals. The staff is great and knowledgeable. Worth the drive.

We decided to go with a Harman XXV wood pellet stove, and purchased ours from O.C. McCuin & Sons. Price & install was top notch. Very knowledgeable about all things wood pellet burning. They carry the Lauzon Cubex hard wood pellets. They are by far the best burning pellets I have been able to find, (very low ash) as well as the price which nobody else beats. Excellent place to do business!

This family operation is first rate in service, personality, attention to detail and loyalty to customers. And being a family operation, if you don't like the price one of the owners is always there and willing to dicker a lower price almost every time. Best of all they are happy to be of service. It's the kind of business that has very little employee turn over. Some 2nd generation employees work along side their parents who have been there since forever.