Americana Conference Resort Spa & Waterpark

So neat and clean, fantastic service. I do have a wish: I wish that there were more than one towel rack in the room. (two queen beds were so comfortable). With four of us, it would have been really nice if there were more towel racks. so many positive things to say, great service. So friendly and helpful. the pool was clean and well maintained. The waterslides were so much fun; my kids had a blast. The room was comfortable and warm. Thank you for great memories!

My daughter had an amazing time. Went when it was empty. Only thing was the staff kept closing then reopening slides all the time and you would finding them grouped talking. My daughter had fun but would notice the slides were closed. Wave pull was awesome, even for an adult

We had my daughters wedding here in August of 2019. I am a very particular person, I also have my own business and teach customer service to businesses. Trust me, the Americana was amazing, food was perfect, The staff from the bartenders were quick, friendly all night long. The servers and manager Stephanie were amazing, they get it and you could tell they wanted to be there. Don't waste your time looking for another place. Thanks again everyone for making our day perfect in every way.

Hotel is a 3 star. Water park is a 3 star. But the customer service brings it up a star. Ladies at the front desk are amazing and accommodating. Life guards and the people at the arcade are all super friendly. I always enjoy my trip there. Family loves it. Going back in a couple of months. =)