Jack Astor's Bar & Grill

Service was good and friendly. It's one of the busier locations on the weekends so usually there's a short wait but if you don't mind sitting at the bar you can get a spot right away if the bar isn't full. Food is fresh and the facilities are well kept.

The food was AMAZING but the service was needing a little work. Some of the servers could use a personality make over. I felt some of them seemed fake...its like they were acting. Maybe they didn't wanna be there, who knows. See I work at a bar myself and I try to be as genuine as possible. I think people can relate better to someone who doesn't act better then they are, no judgements. When we tip, we really should look at the whole package...service, personality, food, price, and presentation and part of that tip should also go to the cook. The way the food looks and tastes will have a huge impact on how the rest of your stay at whatever establishment.
Like I said the food...AMAZING...but the servers needed a little work...but I still gave it 4 stars...i had a great time despite the idiots that work there.

A very similar setup to most chain restaurants like Moxie's, Montana's and others. You don't find much variation here except in the service. As a group of 18 our servers were exceptional in handling our orders and we had no issues at all so that was a pleasant experience. The food I would say is good, it's not bad but it's not amazing. It's a fun place to go for either a sports game or hanging out with friends. The prices I would say are a little higher than what the food is worth and the alcohol as well. Overall it was an enjoyable experience and I would recommend it, I just have qualms with the pricing and the food won't excite you.

For the most part, all was good - a little slow to start, as we had to wait for quite a while for drinks once ordered, though it was early in the evening (around 5:00 arrival). We also ordered kids meals at the same time so they could get started. When they arrived, I was surprised at the level of spice in the chicken fingers given that they were intended for younger palates. I myself found them to be spicy which may explain why our two kiddos didn't seem to care for them (and they are not usually picky eaters). It would be great if there was a separate version for kids meals instead of just downsizing an adult portion - maybe corporate could give some thought to that?