The Willow

Loved their veg fried rice .they gave it hot and also gave me the hot sauce with it . Just loved it ! And great friendly service

Food is ok (only if you don't compare how tasteful of food when we back to Toronto / Markham) but very pricey!
Service is ok (on the other hand, I have to ask or repeat 3 times before I able to get a glass of hot water due to short of staff - i.e. No ones available to clean our finished dishes on the table til we left the restaurant)

The food was fine but on the pricey side. The wait staff were attentive though their English was lacking.

What I do take issue was the loud conversation in Chinese between the staff themselves and with some possibly visiting friends.

At one point the talking was so loud between a male and a waitress at the table right beside us that I asked the male to keep it down. He took offence and mouthed back at me. I talked to the manager who was apologitic but said it was beyond their control and also blame it on culture, implying Chinese people tend to be loud.

Well,this is fine if I were dining at a greasy spoon in China Town but I was paying over $30 for a dish in Casino Rama. If he cannot control a member of the public who was rude he certainly can exercise authority over his own staff and ask them not to yell among themselves in Chinese.

All this is not to take away the attentiveness the staff displayed. Just that they have to realize they are working in a higher end restaurant and customers like to be able to hear themselves think!

The food was great and the service was top notch. We were running late for a show and concierge made sure we got seated and our food served quickly so not to miss the show. Very friendly and professional service by him and our waiter.