Hotel Novotel Montreal Aeroport

The entrance of the hotel was welcoming and it had a good scent. I arrived late and the room was not ready. The rooms are comfortable and quiet. The pool was small and the water was cold.

Very good rooms and friendly staff. Service at the restaurant was a bit slow. Other than that it was a great experience and a hotel I would recommend

Nice hotel.
Out of city in industrial area. Food not available near by except hotel.
Breakfast is same for each day.
Restaurant staff is nice.
Cool place. Not noisy. I have been stayed for 8 days, after 3 days I have to ask for water bottle while reaching in room by late evening. Which have created very unpleasant stay. This act of their staff were very illogical and made me very unpleasant, they could keep water bottle daily, but Don't know why? Moreover this hotel have rate contract with my company.

I'm in a wheelchair and booked an accessible room for my stay. Although my stay was pleasant there were a few things that provided some challenges. There was a hand shower but the holder for it was up high and I couldn't reach it without calling the staff. I noticed there was no emergency button/cord/phone in the washroom. The bed was very comfortable but very thick and very high and I couldn't get in it without help. Also, I did have an unusual request for some duct tape one evening but found that the night staff do not have keys to the maintenance cupboard so I had to wait until the next morning when the maintenance staff arrived.

I did still enjoy my stay. The room provided all the space I needed . The staff in the Rivoli were extremely pleasant and helpful and the food was delicious.