Gare 422

We were staying at the local Best Western and the receptionist encouraged us to try the restaurant. Is a great place to have meal. There is a bar and restaurant where he could have a good meal. It’s attached to hotel are used to dealing with people who are only here for a few days as well as the locals . The Staff could speak both English and French. I will be going back in the days to come.

It was okay. The service at first was very good. The food was okay. What upset me was that we went as a group for a birthday dinner and the birthday girl ordered her filet mignon blue. When it arrived, it was not to her liking (it came rare) so it was returned to the kitchen. A lot of time had gone by and I got the attention of the manager. When I explained that it had been a long time since the plate was returned he gave the answer that the steak could not be cooked until it was room temperature since it came out of the fridge (which he was 100% right about) Here is what upset me. 1.) Rather than take the plate back and say that it might take a bit longer since the steak had to rest they said nothing. 2.) The manager argued with me that "Blue" could be interpreted in different ways and that maybe my friend's idea of blue differed from theirs. 3.) One of our other guests ordered the same thing and it was rarer than hers. The manager asked why they didn't just swap steaks if that was the case. This is not the right way to manage customer's expectations. The steak should have been returned, we should have been warned that it would take longer, and that would be the end of it. Management 101: Never blame the customer for your mistake. Take it, apologize, correct it, move on. The manager did give us a complimentary bottle of wine for the table which was nice. Oh and the slice of birthday cake my friend got had a piece of tape on it. Not the best.

I like the service in particular. the rest were also above average

Excellent. I live in Victoria, BC. FANTASTIC MEAL. The portions are very good. I highly recommend it. Great service. Thank you.

Great food, ambiance, prices and service! Highly recommend it!