Fairmont Tremblant

5 star service through and through. Great views of the village from the outdoor heated pools. The pools offer a great place to relax and recover from whatever the day has brought you. Excellent food options throughout the hotel and nice games room available for the kids.

Great overall hotel. Friendly staff. Great valet service. Nice outside pool installations. Decent gym. Old room. Very disappointing bathroom. The toilet wasn’t working properly and we had to call many times to ask for someone to come.

It is the little things that let you down sometimes, like your shoelaces undone when you look smart. This hotel is nice enough, comfortable with good facilities. But they get a lot of coach parties and this results in a certain lack of respect. So after a long journey the valet was more interested in my name than letting me sort out my things. He then could not understand my name so the farce continued. The receptionist announced that because the room was booked in my wife's name she could not use my credit card. Such nonsense. In retaliation for losing that argument she put us in a albeit large but dark room with no view at the back of the hotel. Thankfully the porter came to our rescue and we got a lovely room with a nice view. 2 stars without him. The bar staff were nice but either too busy or inefficient. When our food did arrive it had obviously been sitting on the counter for some time - dry crust. However we enjoyed our stay we know how to survive.