Popeyes Louisiana Kitchen

Not your average chicken joint! The chicken is good, chose mild for now, juicy and had a real good flavor. The mashed potatoes were good but different, they had lumps of potatoes. Not sure if it's on purpose or not. They were out of slaw at the time. The sweet tea could use some work. Overall, it was good and I'll be back.

Food was very good. However, service left a lot to be desired. I sat at the drive through speakerphone at least 5 minutes before anyone spoke, and I had to say "hello" 2 times to get any response, then was told "one moment please, " yet it was another 3 minutes before I was asked what I wanted to order. After placing my order, and pulling around to wait to reach the pickup window, I waited another 6 minutes before reaching it. After confirming my order, I remitted my payment, and the cashier returned my debit card to me without a receipt, but I assumed I would get it with my order. I waited a few minutes while she bagged my food and handed it to me. Yet, she didn't give me the 2 beverages I had ordered and I had to wait for a couple of minutes until she noticed I hadn't left, and made a motion of drinking something, before she realized this and handed me the 2 drinks which were sitting on the counter next to the pickup window. Upon pulling into a neighboring business's parking lot to eat, I realized the receipt in the bag was not an actual receipt, but only the list of what I had ordered with no price. Also, there were no sauces, utensils, or napkins included in the bag. Luckily, I had a spoon and napkins in my vehicle. I understand this a recently opened business, and the employees are working hard, but somethings are common sense and should be almost automatically taken care of. Incidentally, this was after 5 pm on a Thursday.

We have been very fortunate with no or very little wait times in drive through for both our visits (we go around 11am). Both visits we have had excellent service and fresh hot food. Yesterday we ordered and the woman recommend a different combo way for us to order and she saved us money.