| Category: | Restaurant, |
|---|---|
| Address: | 1801 Carolina Ave, Bessemer, AL 35020, USA |
| Zip code: | 35020 |
| Website: | https://locations.churchs.com/al/bessemer/1801-carolina-ave |
| Opening hours (Edit) | |
|---|---|
| Monday: | 10:00 AM – 10:00 PM |
| Tuesday: | 10:00 AM – 10:00 PM |
| Wednesday: | 10:00 AM – 10:00 PM |
| Thursday: | 10:00 AM – 10:00 PM |
| Friday: | 10:00 AM – 10:00 PM |
| Saturday: | 10:00 AM – 10:00 PM |
| Sunday: | 10:00 AM – 10:00 PM |
Can't beat $20 family meal. Chicken, mashed potatoes, mac n cheese, coleslaw, biscuits. Great
Hot and great customer service
I had a taste for some chicken and decided on Church's. Upon arriving at the drive thru, I just sat there waiting on someone to come on the intercom. 11 minutes later and me saying hello twice, no one came on, so I drove around to go inside. When I came inside, there was only 1 person inside. They were soooo slow. I asked for some smokehouse chicken and the cashier was kind enough to ask me did I want fresh chicken, would I be willing to wait? I said sure. It was around 8ish so it wasn't busy. While waiting on some fresh chicken, I noticed some interesting facts. The health score was not posted or visible....then one of the employees said the health inspector put it in the men's bathroom....??? and the score was supposed to have been a 94..?? Also, the use of hair nets was not a practice. The fryers had a bin up under it with with some type of yellow hose going into it...??? The cook did have a hat on and was trying to swap out the racks to place more chicken on it and it fell into the grease. He picked it up and just scraped off the stuck on crumbs with a scraper and sat it back down. I was shocked. All the while the cashier and another employee looking for the health score. They didn't find it and she called the manager, but no one knew where it was...??? I was happy to get some fresh chicken and the cashier was nice enough to throw in a free biscuit. As I was leaving, one of the employees was taking a smoke break, sitting down in front of the restaurant talking loud on the phone and using some choice words.The chicken was good.The environment and work stations need cleansing, up to date frying machines need to be installed and a refresher course on conversing in the midst of customers. But as equally important.."DISPLAY YOUR HEALTH SCORE"! After all, hanging on the wall it said it must be placed in a conspicuous place.