Category: | Bakery, Restaurant, |
---|---|
Address: | 2050 Gadsden Hwy Suite 120, Birmingham, AL 35235, USA |
Zip code: | 35235 |
Website: | https://greatamericancookiesandmarbleslabcreamery.com/order-online |
Opening hours (Edit) | |
---|---|
Monday: | 11:00 AM – 9:00 PM |
Tuesday: | 11:00 AM – 9:00 PM |
Wednesday: | 11:00 AM – 9:00 PM |
Thursday: | 11:00 AM – 9:00 PM |
Friday: | 11:00 AM – 10:00 PM |
Saturday: | 11:00 AM – 10:00 PM |
Sunday: | 11:00 AM – 9:00 PM |
I want to love it. We used to get this all the time living in Tennessee. Went here tonight and I felt like my hands were tied. The sweet lady who did the mix has some things that make it a little more difficult to complete orders. I asked for a waffle bowl - sold out. So I asked for a waffle Cone and they had that. Gave my order and she’s not able to do a true mix because of her limitations. Once “combined” I was given a cardboard bowl instead. I didn’t know what to say... and the card machines ask for tips and again didn’t know what to say... I feel like it was a lose lose situation and I wouldn’t feel that way had my order been correct and things mixed like you expect. I’m just torn.
Awesome location with the best ice cream and cookies. The customer service is awesome!
My wife 5 year old and 1 year old love this place for a quick weekend reward snack! The staff has always been pleasant for us and I personally recommend an Ice cream sandwich with the oatmeal cookies and sweet cream. Yummy!
Beautiful atmosphere. Excellent friendly customer service. Of course the cookies were baked just right. Happy to be the first review.