CAVA

Super friendly and accommodating staff! A special shoutout to Alex for really turning my whole experience around. After calling the restaurant earlier and being misinformed that the location had curbside pickup prior to me placing my order online, I unknowingly arrived with my dog in the car and don’t feel comfortable leaving my car in that situation, if only for a few minutes. I was told they do not have curbside at this time but hope to in the future (not what I was told when I called hours earlier). Alex was wonderful and not only hand-delivered my order to my car, but she went above and beyond to make things right and alleviate my stress and confusion in this situation. She said they try to accommodate their customers to the best of their ability, and I truly saw that. I plan to return to this location in the future because of her and her great service. (Also, my meal was great!)

Great food. It was clear the young lady didn't want to be there. So much that after she gave me my food she immediately turn around and said very loudly She can't wait to get out of here.

Great, friendly customer service, as I was immediately greeted with a smile and assistance. The food is also very fresh and plentiful, with multiple vegetarian selections. However, the HUGE negative is they left food out of my bag, despite preparing it as I stood there. It’s my fault for not paying closer attention (especially before making a 60-mile trip). I just wish I would’ve received my full meal. 😪

My first visit to Cava Hoover Riverchase was excellent! Upon entering, I was greeted by the young woman cleaning and breaking down the fountain juice area. It was near closing. The young man who served me name is DJ. He was Great! Greeted me with a smile, took my order and prepared my food to perfection. I asked for extra pickles, I Love the Spicy Chicken with Avocado, he gave me some background on why the pickles are so tasty. He explained the reason they are so delicious is that they have garlic on them. I never knew that. He started that he’d learned it from working at Cava. I thought that was a nice touch. I asked for extra sauce and he put it in a container. He also offered me a bag for my food because it was raining. It was very considerate. He also got me fresh lemonade from the back since the machine was broken down. Above and beyond great service. I will definitely be back!

It was good! They were quick, and I enjoyed the Greek salad!