Panera Bread

Always friendly and immediate attention. Great bagels

This place is extremely expensive for a sandwich and soup/fast food establishment. I can somewhat justify the price since the food is a step above typical fast food in terms of quality. However, service is another story. We went in recently to find out the french onion soup had been discontinued. My girlfriend wasnt rude when we found out, she was just surprised and disappointed, since she loved that soup. So we politely placed a different order. Meanwhile while we were waiting for our food, the 17-18 year old looking girl that took our order was mocking my girlfriend because of her surprise at not having the product. She was doing it without knowing we could hear her. We didn't complain to the manager, since kids will be kids, but it was extremely rude and unprofessional.

My second issue with this place is the availability of their food. If you go there past 7pm, you can ge guaranteed they'll be out of a vast majority of selections. Certain ingredients to make sandwiches, certain breads, certain desserts and pastries... they're sold out of numerous things constantly. I would understand if it were one or two items, and only occasionally, but it's not. Its every time we go there. I'm sure this is because the food is made up daily and they're trying to save money by not wasting anything, but when you're constantly running out of food for customers this is a sign you're not making enough. Good customer service would be ensuring that enough food is made to serve, not that enough food is made to save you money.

TL;DR - food is decent, service is mediocre, price is too high and there is a good chance they wont have what you want if you go for dinner.

This was my first experience at Panera but it will not be my last. The food is clean and good and the service is friendly. But the best part are the pastries and desserts. Incredible!

Panera is always good. The staff are friendly, the place is clean, The food is wonderful, the teas are amazing, The bakery is good, and the Prices are reasonable. I have no complaints and would definitely recommend. Also panera is a wonderful company and feeds homeless people and gives back to the community in a lot of ways

Visit here almost daily. Love the iced shortbread cookies. Poppyseed salad, steak/egg bowl, and cinnamon crunch bagel are my favorites. Try it soon!!