Pop Pot & Tea (Chandler, AZ)

Great service, authentic hot pot with rice and noodles, stinky tofu if you could stay with it. Affordable price and convenient location.

I ordered Sukiyaki pot and my friend had chicken pot. Food was good but a bit pricey. Free cold green tea or chinese tea with hot pot order. I will return.

I wish I could give it more stars, however, this was my one time experience at this restaurant and probably the last one. It was also my first time trying Taiwanese food. I wanted to try something new and I looked on the map and noticed this restaurant close by. I went inside and it was full, which is great for business, but there was no one there to guide patrons. I felt a little intimidated as I did not know what to do, so I decided to go to the register and grab a menu. No one said anything to me and at one point I felt a little lost, wondering if I was doing it right as the people working there were passing by me in a rush carrying food and I honestly felt like being in their way multiple times. At the register no one was saying anything to me either, they were all too busy and made no eye contact. So after I took a look at the menu, being a little confused of what to order, I decided on their House Special Pot. I had to wait till I saw the cashier have a second before I was telling about me wanting to order. I was told it would take 15-20 minutes. I came back after 30 minutes thinking I was late and my order was not ready. It literally took about 40 minutes in total to get my food. The bag was too small and the guy handing it to me was nice and put the rice and sauces in a second small bag and on top of that offered me a tea because I had to wait too long. That was the nicest thing happening at this restaurant. The food was ok, nothing to complain nor something I would crave.
Some suggestions I could give to this new restaurant would be: have some signs for people that get inside about how to proceed ( wait to be seated or take a seat , or proceed to the register for to-go orders , even better - have a host by the entrance ). Second - have the employees at least acknowledge the people especially when they are waiting. A little more organization is definitely needed. I hope my review helped a little, if you are in a rush then consider another place. Also, I think the prices are a little too high for what you get.