Starbucks

I normally order through the drive through at this location and today and I ordered a sandwich and a croissant as well as a 4 drinks. I was informed that their ovens were offline and weren’t able to cook or heat anything. They then told me that they are still offering the food and I can heat them at home. I asked if I can have a discount for the inconvenience and they refused stating that I was buying the cold food at my own discretion. After I paid, they then asked for my card again to refund me for the sandwich because they were out. For a company that sells overpriced food and drinks I find it hard to believe can’t offer a small discount when their appliances shut down or when they constantly run out of items. Starbucks makes too much money not to make it up to their customers. I could have left and spent my $30 at a different location that had their store in order. A little courtesy doesn’t hurt anybody.

Love the selections of coffee and all things coffee. Seating and WiFi, a good friends meet up spot.

This location is stellar. Drink is always made right and the staff is super friendly and authentic. I go out of my way (past several Starbucks closer to me) to go to this location.