Burger King

I'm here a few times a month and usually utilize the drive-thru. EVERY time it's the same older gentleman working the window. He gives good service, the thanks you for coming and wishes you a good day; very rare. A lot of drive-thru employees don't even thank you for your patronage and sometimes just hand you your food without a word and close the window.

I went here during my lunch break to get 20 chicken nuggets, 1 set spicy and the other regular. When I rolled up to the window to pay I was told I'd have to wait because the spicy chicken nuggets weren't ready yet so I had to wait upfront. That's not my problem. My problem is that the cashier didn't give me my receipt or even bother asking if I wanted it. I also wasn't told that the spicy nuggets weren't ready at either the voice intercom or by the cashier. Well the cashier did tell me but only after I had already paid. Look I get that fast food can be slow sometimes but if its gonna be slower than usual then at least let me know upfront so that I don't have to abandon my meal when I run out of waiting time. I ended up leaving without my meal because my break was about to end and I didn't wanna get back to work late due to having to wait out an unexpected delay that I should've been notified about from the start. If I had been told that they were out of spicy nuggets from the start then I would not have ordered them at all. I would've just ordered the regular ones and gotten on about my day. But this wasn't the case unfortunately. I waited a good 15 minutes in the parking lot before calling it quits. If I had time to wait then I wouldn't have taken the drive thru. Talk about being inconsiderate. Mediocre performance will receive mediocre ratings. But dont worry, I'll be back for more in the future because I understand humans make mistakes and sometimes we just drop the ball.

We purposely travel to this Stratford location on Barnum Ave because the service is friendly & excellent no matter how busy they are. We have never been disappointed with the food offerings. The facility is kept very clean. Plenty of parking.