Category: | Restaurant, |
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Address: | 25166 S Ellsworth Rd Suite A103, Queen Creek, AZ 85142, USA |
Zip code: | 85142 |
Website: | https://restaurants.subway.com/united-states/az/queen-creek/21172-s-ellsworth-loop-road |
Opening hours (Edit) | |
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Monday: | 8:00 AM – 10:00 PM |
Tuesday: | 8:00 AM – 10:00 PM |
Wednesday: | 8:00 AM – 10:00 PM |
Thursday: | 8:00 AM – 10:00 PM |
Friday: | 8:00 AM – 10:00 PM |
Saturday: | 8:00 AM – 10:00 PM |
Sunday: | 8:00 AM – 10:00 PM |
Usually this subway would be a 5 star across the board, however today when I went in to get 2 sandwiches, there was only 1 girl, who was stressed out! She was by herself, and she said some things that shouldn't have been said in front of customers, which was understandable considering she was alone at lunch rush. The 3 subs before me, she threw everything on there didn't reat care about the food and how it looked. I was next, but because I had 2 sandwiches to order she wanted to take the lady behind who only had 1 even though I had already been waiting 10 minutes. When it came to my turn, she just kind of threw everything together and called it a day. My food was a mess with triple protein that I did not need.
I'm not really complaining about the girl, because she was by herself. She needed help and said everyone took off and left her alone. That is unacceptable and she should have had not been alone. What if there was an emergency?
The manager of this store needs to hire more. Help for the lunch rush.
To the girl in there today, I'm sorry your manager isn't doing their job to get you help. I'm so sorry you were stressed out that it showed. You deserve better than that.
I had lunch from this subway today and had a really great experience. Stephanie, the manager, helped me and from the second I walked in she was attentive to me. She was kind, fun, and made suggestions for my sandwich. And that sandwich was one of the best subway sandwiches I’ve had. The other employee working joined in on the conversation and was also pleasantly fun to talk to. They made a point to interact with me and I’m glad they did. I will definitely be coming back. Great customer service goes a long way!
Hello, I would like to say the employee Kali who I had the pleasure of meeting today in this store was absolutely exceptional and needs to be recognized! Expeditiously! He was formal, kind, polite all while having a line and staying past his regular scheduled shift of which he’s done for 7 days in a row (or came in to work for another colleague).
I would like the owner of this locations email, is that possible?
Thanks!