Category: | Restaurant, |
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Address: | 14155 W Bell Rd Suite 113, Surprise, AZ 85374, USA |
Zip code: | 85374 |
Website: | https://www.peiwei.com/arizona/195-surprise |
Opening hours (Edit) | |
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Monday: | 10:45 AM – 9:00 PM |
Tuesday: | 10:45 AM – 9:00 PM |
Wednesday: | 10:45 AM – 9:00 PM |
Thursday: | 10:45 AM – 9:00 PM |
Friday: | 10:45 AM – 9:30 PM |
Saturday: | 10:45 AM – 9:30 PM |
Sunday: | 10:45 AM – 9:00 PM |
Employees look sad, no smiles, no greetings... food was typical fast food Chinese with tough beef and heavy on some watery sauce. May return for another try after they are done grieving.
The food is very good. They give you quite a bit and they don't skimp on the meat. Everyone who works there is very pleasant. They make it fresh. It's much better than Panda Express.
I visited this place three times so far. The first time they did not have a manager on shift and could not serve any meals. It was a little annoying, but these things happen. The second time was a nice outing. The social beef I had was cooked perfectly. The spice was on point and actually put a nice heat on my mouth. I visited because I had gift cards. This is not my place of choice because I'm not a fan of healthy Asian food. It's good but not my choice.
I came again on a third visit. That time they were short a cook. We were notified right upon entering that they were down a cook and it could take substantially longer than normal to get our meals. We decide to chance it. The Kirin beer helped the wait. Again the meal was cooked perfectly and all the vegetables were crispy. The for is always made according to the description on the menu. The only problem here is the ownership getting on track to ensure their store is managed efficiently.
I ordered my food online at 6:30pm. Order said would be ready at 6:42 PM. I got there 6:40pm. I finally left with my completed order at 7:15pm. The wait sucked. Maybe lack of employees there tonight? The two that I dealt with at the Togo counter/front counter (one female and one male) were very nice and kind under the pressure of other customers complaining. They have good customer service skills