Starbucks

Very slow for two drinks.

I asked for a splash of half&half, but they gave me caramel drizzle.

My green ice latte was super sweet and not the way I wanted it.

The Starbucks in Jacksonville is amazing!! The staff are so incredibly sweet and personable. They always get my order right and I always leave with a smile on my face. They have remembered my name since the 2nd time I visited. Top notch service!!

It's been said that you can usually tell a lot about a place by simply observing the minor details. Well this held true at this particular Starbucks location. When I observed the condiment station, there wasn't the standard array of spices like nutmeg & cinnamon. I had to bring that to their attention.
The napkin dispenser also was found to linger empty, long before anyone decided to take notice & address.
I could be very harsh, but I'm going to take the high road and just say that this Starbucks location may be busy, but the staff was paying more attention to each other, goofing around, laughing loudly & cackling back and forth with each other, rather than keeping attentive customer service in the forefront of their minds. Poor customer service... and it shows!