Shark’s Fish & Chicken

It was good food. Nothing fancy.

I put a lot of thought into rating a business and do so in a constructive and responsible manner rarely giving 2 and 3 star ratings but deserved in this case. This review is NOT directed towards the cashier she was working very hard to make things work with the little resources that were provided to her by MANAGEMENT, i.e.: she was the only person working the entire front area excluding the dining area. Taking phone orders, over the counter order, operating the cash register, sacking and believe me the restaurant was very busy and can support more help. Needless to say ONE person can't do it all without making mistakes so consequently the condiments and coleslaw were left out of our bag. She apologized when I brought it to her attention, of course I was extremely nice to her, knowing that she was doing the best anyone could do in the DISMAL POSITION MANAGEMENT had put her in. By the way you're out of cocktail sauce, both restrooms are out of order and the place needs remodeling and made to follow strict maintenance and cleaning procedures, it's nasty. To be clear I have been a long time customer of Shark's around the central Arkansas area and this location doesn't follow Shark's standards of operations. This visit was at the Otter Creek location on 12/10/22 between 6 and 7pm.

This location is not as good as the Shark's on Baseline Road or North Little Rock. You can definitely taste a difference in the food from the other locations to this one. Here, they don't even put the lemon 🍋 zest powder on the fish. All the soft drink and tea machines were out of order. The bread / toast had some weird brown stain that is not a presentable item. The cross beam above your head looks like it's about to snap in half. The place needs to be cleaned up as well. Music was on full blast which is good for the soul but not for the hearing aid I wear lol. I'm sure they can make this into a four star out of five - if they tried. I'll be back another time to give them a second chance.