| Category: | Restaurant, |
|---|---|
| Address: | 785 Oak Grove Rd Ste E1, Concord, CA 94518, USA |
| Zip code: | 94518 |
| Website: | https://locations.chipotle.com/ca/concord/785-oak-grove-rd?utm_source=google&utm_medium=yext&utm |
| Opening hours (Edit) | |
|---|---|
| Monday: | 10:45 AM – 10:00 PM |
| Tuesday: | 10:45 AM – 10:00 PM |
| Wednesday: | 10:45 AM – 10:00 PM |
| Thursday: | 10:45 AM – 10:00 PM |
| Friday: | 10:45 AM – 10:00 PM |
| Saturday: | 10:45 AM – 10:00 PM |
| Sunday: | 10:45 AM – 10:00 PM |
Employees seemed kinda distracted when I last visited, but otherwise we're very generous with the food and I loved it! It tasted great and quenched my hunger, for sure! There store was really clean and well-maintained. The employees were professional, but seemed a little more interested in their conversations than me or other customers.
The first part of my experience was that when we picked up our web order and drove home. When we got home, the guac and chips were missing. When I called to speak with somebody there to see if the guac/chips were still waiting for us at the counter, the guy apologized and said somebody took them by accident. During this call, not only did he offer to replace the guac and chips that were taken from the web order tray but he offered me a free burrito! I thought that was just excellent customer service - and it is just a respected way of doing business. Thank you guys for a great experience and for the good customer service! The food there is excellent anyway, but the management and the employee customer service compliments the Excellence of this Chipotle on Treat Boulevard. Great customer service + great food = great restaurant!!
This location of chipotle is always busy. You can definitely look at in two ways. They are busy for a reason, because their food is delicious or they are to busy for me to wait. I go to the side of the food is definitely worth the wait. This location is usually very clean and the workers are usually extremely nice and willing to answer any questions you might have about the food. The workers also are usually quick with making your food. I just used the mobile order and let me just say it was so easy and I would definitely recommend to anyone to use their app to order their food.