Save Mart

This review is specific to the bakery.
I went in to order 2 dozen cupcakes on a Thursday 24 hours in advance for Friday afternoon at 1pm. I show up at 1:30pm to find out that my order was not made. I was taking these to my daughter's classroom 20 minutes before they end the day (school policy) to celebrate her birthday with her classmates. Well they tell me I can take what is out on the tables or wait 10 to 15 minutes as they make them. I tell them I was charged for the decoration I chose and it was an extra charge per dozen. Cupcakes on the table were not to my liking so I opted for them to make them with another simple decoration(plastic ring). I was refunded a portion of the extra fee while they made them. So now I'm rushed to get to the school traffic is bad and I get there 5 minutes before they end the day. So now all the kids did not get a cupcake because they ride the bus and food is not allowed on the buses.
So now I'm apologizing to upset kids because they could not get a cupcake. This also caused the classroom to be a few minutes late to be released. I didn't think I needed to call and confirm order when I ordered it 24 hours in advance.
Lesson learned! This is my second time ordering from Save Mart, I usually order from Costco. The bakery still gets three stars because they do make good desserts but their follow through on orders needs work.
In my opinion I think it was the staff member who took my order mistake. Since it was placed in there schedule board on the wrong day because the ladies who were working had to look for it and found it on Mondays slot when it clearly said Friday April 23 at 1pm on the order form.

Kingsburg location is the best. Always find what you need.

Clean good chicken and potatoe wedges and very friendly 🙂

Lots of deals. Great variety and surprisingly cheap prices

The girl in the bakery needed some customer service skills and some energy!