Category: | Restaurant, |
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Address: | 2380 S 4th St, El Centro, CA 92243, USA |
Zip code: | 92243 |
Website: | https://www.pandaexpress.com/userlocation/2276/CA/El-Centro/2380-S-4th-Street |
Opening hours (Edit) | |
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Monday: | 10:00 AM – 10:00 PM |
Tuesday: | 10:00 AM – 10:00 PM |
Wednesday: | 10:00 AM – 10:00 PM |
Thursday: | 10:00 AM – 10:00 PM |
Friday: | 10:00 AM – 10:00 PM |
Saturday: | 10:00 AM – 10:00 PM |
Sunday: | 10:00 AM – 10:00 PM |
It was ok; ordered two exact plates; however, the server/cashier forgot the main important item on the plate; the orange chicken! Luckily we decided to dine in; otherwise, it would have been a major delay in our already busy day of plans; As soon as the error was noticed, the same person admitted the mistake and served the orange chicken. An apology was admitted, nothing to given or said to make up for the mistake; that's why I gave a 3 star, not the worst or best place.
I placed a group order to be delivered by Door Dash. The Door Dash driver “Diego” never delivered the order and marked it as “delivered” on the app. The app showed that it was delivered to the very store from which we ordered. I created a case with Door Dash customer service. I then drove to the El Centro Panda Express and explained the situation to a gentleman named “Jesus”, who was extremely polite, professional, and punctual with resolving the issue. His fellow staff worked very quickly to prepare the order again and keep their customers satisfied. The restaurant was clean and well kept, and the food hit the spot. This location definitely exceeded my expectations and I appreciate how they did business today.
The beef was a little over cooked but still a great place for comfort food..
Got Honey Walnut Shrimp, Low Mein and Kung Pao Chicken. It's was all good. No problems. The food and service was good.