Shell

Awesome place I have seen .staff very frindly bathroom very clean and nice .also they have Mexican grill inside the store you should try it ,fresh and testy .
They have mehcanic shop too . Very reasonable price and good job.

Purchased four new tires for my 2016 Suburban on June 1, 2018 from Firestone Complete Auto Care 500 N Pacific Coast Hwy, RDB.

A fews ago my back right tire got a screw in one of the curves, my husband and I brought my suburban to see if we could get the tired plugged. First question from Donna did you get the warranty, my husband says "NO". She then shook her head, we then went out to the truck as my husband repeatedly stated that he wanted it plug. She looked at the tire and said "Can't do", my husband how do you know, she states, "Because I know". So my husband ask so we need a new tire (now mind you this is a leased vehicle and we have only three more months left). So we did NOT want to pay for another new tire that was two months old. My husband then ask can you at least try. She said I know we can't do because it won't work. So my husband said your final answer is a new tire. She said yes...

He then brought to a local gas station (Shell 28103 Hawthorne Blvd, Rancho Palos Verdes, CA 90275) that has done work on our vehicles many times (and always accommodating and does great work!) My husband asked if he could plug it... he said I will try and let you know. Within 15 mins he called my husband and said all fixed and for $20! Yes $20.

Morale to the story... will NOT go back to FIRESTONE, even though we have the past. NO CUSTOMER SERVICE.... and the SERVICE ADVISOR: DONNA is always right. Or in her words you don't like you hear!