Soup Shop

Wasn’t busy when we arrived, got seated quickly waitress was very nice. Order came out quick and the food was great! I’m more of a original Thai tea person but this green version isn’t bad.

Love love love it here! This is the best pho I've had. The beef broth is so rich in flavor and is very refreshing! Fresh bean sprout, veggies and chilies are provided to make the soup tastier. The soup is a bit pricey but it is SO worth it. The portion is big, you'll be very satisfied!

The soup is awesome here, I love the huge portions and friendly service. One of my favorite places.

The service is always perfect whenever I treat myself to this trendy soup restaurant. Whether I feel like going out on the weekends or staying in with family, soup shop is always there for my food needs. The ingredients couldn’t be more fresh, everything is made to order and they greet me as soon as I enter. I love their drinks, hot or cold! I see them mix/pour it fresh when I’m there sometimes, the horchata pandan is a necessity when I go. No BS, soup shop is the best!

This was about to be a one-star review, until Noemi stepped in. I had placed my order at 3:30 PM for a 6:15 PM pick-up as I am a student and am on a strict schedule on Thursdays. I arrived at the soup shop around 6:30 PM after receiving the notification from Yelp stating my order was ready. When I arrived, I was told my order wasn't ready yet. I waited 10 minutes and was told by another employee it got "lost in the system" and had to be made, and that it would be another 25 minutes. I had asked to speak to a manager and was directed to the lead Noemi. After telling her what happened, she quickly turned everything around with her amazing customer service! She sympathized with me, apologized for the wait, and more importantly, made me feel like she actually cared about my issue. I came to understand her side as the restaurant was completely understaffed and working as hard as they could. One thing Noemi said to me in our conversation was that she "had to have her employees back". In having that kind of dedication to her team while maintaining top notch customer service by disarming the situation, Soup Shop has earned 5 stars from me. Of course the food is super good, but the level of customer service shown by Noemi will keep me coming back for more.