Specialty's Café & Bakery

Kuddos to Nathalie, Noe, Maggie, and Marianne who went out of their way to give me excellent customer service and for recommending to me a delicious bacon and egg sandwich that I actually liked better than the one I had originally ordered for which the the manager, I believe its Marianne or Maggie, who contacted me right away to tell me that they were out of croissants for my original order, but she suggested the sandwich instead (which cost a little more), but did not charge me the extra on that and just charged me the lesser price of my original order. This is true customer service and I will definitely remain a devoted customer!

My husband and I were recently staying overnight in the city, and I could not wait to grab a sandwich and treat from Specialty's while we were in the area. Sadly, the excitement was quickly (and perhaps permanently) derailed. Though the downtown space is now much larger (and tastefully decorated), the staff were not as friendly or helpful as our previous trips, and the quality of the food has definitely suffered in whatever transition has taken place within the company. I was disappointed with the experience and will probably have to find a new favorite treat place in the city for our next visit.

The quality of the food is great! Pricey, but I think it's worth it. The only downside is you have to wait a long time to get your food! ????

Plenty of tables, Peet's coffee bar, sandwiches snacks, TVs. Great little meeting spot.