El Pollo Loco

Usually I'd give them 5 stars, but tonight the food took 13 minutes, the large quac was room temp and the tortilla roll was so burnt, I'm surprised they served it. Not a great drive through experience :(

Always a good time, my kids love this place. My go to place if we don't have home cook meal ????

I actually go to this pollo loco often and the people at the cashier are always kind and polite to me and greet me with a smile. I almost always order a 2pc combo with a loco side salad and mac and cheese. Well every time I get my food I always ask for an extra cilantro dressing and I always get attitude from the workers there. Even the manager has given me attitude. Today he even told me that the loco side salad already has dressing in it, and I said I still would like extra dressing. He gave me one but I swear it's like if I'm asking for a free meal or something. I like my salad with more dressing than what they put, is that such a big deal?. I just don't like the attitude/faces they make when I ask for extra cilantro dressing. I continue to go because it's the closest pollo loco to my job and because everything else is good.

My favorite place to eat!!
When will it be arriving the homemade flan?

Nice staff at this location, everybody is always friendly with me. Service is great and the food is good!

Staff always keeps clean the location

Excellent place. Food is fresh. Staff ate friendly