Margot Schwamb on Google
(September 13, 2022, 8:55 pm)
I was passing through probably after the morning rush (around 8:30) on a weekday. There weren't many customers inside, the drive thru was busy, of course. I've found that these are the times when things tend to fall apart in the for business. Without the fast-paced heart-pumping business to keep things going, people forget things. Not this time 😊. Staff greeted me upon entry, even though I first heard to the restrooms. Lol.
The person who took my order was courteous and professional. I asked for a few extras- not something I do often but I had had a rough morning: I asked for my egg bites extra hot (sometimes you get a mouthful of cold egg) and for steamed milk with my tea. I felt like it was high maintenance of me. They did not even blink, thank you! And, voilà, that's what I got! Plus, the person who handed them to me was also lovely. Not in a trying way, but in a 'handing a drink to a friend' way. Small victories on a bad day, man. I'll take em!
No, I'm not giving 5 stars because they did their job, I'm giving 5 stars because they did their jobs exceptionally.