Category: | Restaurant, |
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Address: | 38180 Del Webb Blvd Suite A, Palm Desert, CA 92211, USA |
Zip code: | 92211 |
Website: | https://scpdca.com/Dining/BillyQ |
Opening hours (Edit) | |
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Monday: | 6:30 AM – 8:00 PM |
Tuesday: | 6:30 AM – 8:00 PM |
Wednesday: | 6:30 AM – 8:00 PM |
Thursday: | 6:30 AM – 8:00 PM |
Friday: | 6:30 AM – 8:00 PM |
Saturday: | 6:30 AM – 8:00 PM |
Sunday: | 6:30 AM – 8:00 PM |
My husband and I went here for an early dinner. The food was good but the experience can only be described as miserable. The OWNER no less was seated at the front of the restaurant engaged in a conversation with other staff and a customer who was seated across the room. Yelling is the only term that I can use. We were there for 45 minutes and it never stopped. The OWNER insulted "20%" of the residents as "impossible" (I can only assume that I am now included in that group), used several profanities and then had the audacity to thank us on our way out. When neither of us responded as we were so irritated over his behavior, he said something along the lines of "well I guess I'm just invisible tonight" as we walked out the door. I only wish you WERE invisible and silent, sir! The wait staff were lovely. I realize that they couldn't do anything to help the situation. We understand the this restaurant is a casual, sports bar kind of place but you also need to read your demographic and maybe take notice of how many customers moved to the outside tables to escape your obnoxious behavior.
What a wonderful addition to our community! Have visited several times since they opened a few weeks ago and have been extremely pleased every time! The food is fresh, made to order, and so tasty, and the service is second to none! I had the pleasure of being served by a young lady named "Cassie" on a couple of occasions, and I was really amazed at how she remembered my previous order, my favorite beverage, and my name! She was swift, competent, friendly, always smiling and definitely aimed to please! She should be given a big pat on the back for promoting such excellent customer service and making me feel like family at Billy Q's!