Category: | Restaurant, |
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Address: | 8244 Delta Shores Cir S, Sacramento, CA 95832, USA |
Zip code: | 95832 |
Website: | http://www.elpolloloco.com/ |
Opening hours (Edit) | |
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Monday: | 10:00 AM – 10:00 PM |
Tuesday: | 10:00 AM – 10:00 PM |
Wednesday: | 10:00 AM – 10:00 PM |
Thursday: | 10:00 AM – 10:00 PM |
Friday: | 10:00 AM – 10:00 PM |
Saturday: | 10:00 AM – 10:00 PM |
Sunday: | 10:00 AM – 10:00 PM |
Not very consistent as far as the food, I went 3 times to order the same dish and each time it was different. I don't really care for the chicken. It always has a burnt taste. The customer service however is top notch.
The food is always good but the service was poor. They always forget a couple of things during my order. This time it was my enchiladas and tortillas. I also had a very long wait for my food and even longer with the enchiladas. If they can clean up the service issue, this place would be a 5 star establishment.
I loved their burritos. I ordered California and spicy one. Both of them were pretty good!
But when we went back and ordered burritos it was terrible....chikens was so hard.it ruined whole burritos. Because it was to go order? We ordered 3 burritos. All of them chickens was hard and nasty.