Category: | Meal takeaway, Restaurant, |
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Address: | Renaissance Marketplace, 1355 W Renaissance Pkwy, Rialto, CA 92376, USA |
Zip code: | 92376 |
Website: | https://www.cinemark.com/california/cinemark-renaissance-marketplace-and-xd?utm_source=gmb&utm_m |
This is a good and decent marketplace. Lots of restaurants and an nice theater. I wish they had this when I used to live here.
We absolutely love this theater! We are here every other week! The only complain, I just wish they built bigger bathrooms, it’s a new theater, but there are only 2 tiny lady rooms and on weekends they get packed after a movie. I had a broken ankle this summer and found it really difficult to use handicapped stalls as they are tight. Also really wish the flush in the toilet was automatic. Confessions get a bit busy on the weekends too. Bar area is amazing and they deliver food and drinks to your seat. Overall it’s a great place!
I was a little confused while using the online seat reservations feature. The staff tried to help and also had a bit of difficulty. The manager made sure we were satisfied because of the inconvenience. Thank you sir! That was an awesome (unexpected) display of customer service. The reclining lounger seats are the best with electric operation and seat warmer. I like that your food can be delivered to your seat. I just wish the line to order moved a little faster. It would be great if you could go to your seat and order your food from there. Overall, this was a very enjoyable experience! I'll be back...
The manager Craig in the restaurant made our evening amazing. For a restaurant inside of a movie theatre, he gave us customer service that I would liken to dining at a very expensive restaurant. Craig the manager understands what real customer service is. Every single time we eat here, the food is amazing and the staff are great. The monthly membership fee is totally worth it, and because of this, we rarely go to other theatres now. The only con for this place is that I wish it was bigger.
Love, love this new area in Rialto. This movie theater is amazing & relaxing for the date night. My husband & I usually go on Tuesdays for the $5 deals for our date & if we are lazy to cook, we eat in the theater. Chairs are comfortable!! Customer Services are awesome!!