McDonald's

This location is super clean, very well constructed for drive ability, and super friendly. They have two drive-through windows, allowing people who need to wait for food the ability to do so without stopping the flow. The only issue I've had is they do miss items at times, which can be annoying, but is to be expected with new locations. That being sad, im sure in time they will get there rather down and be able to get every item every time.

The past visits have been fine until today's visit. They had me down for 2 meals instead of one meal which is fine I waited for them to correct the mistake. Lady at the first window where you pay was correcting the issue and was very apologetic and genuinely felt sincere. Now when I get to the second window to get the food they are handing me the wrong drink which I said oh no that's not mine. The lady had this panicked look on her face. She repeated the original order that was wrong so I corrected her. And she turned to her manager this was an older Hispanic women on the heavier side and had an attitude right off the bat. Now I've been in management before and in customer service during that time. This is no way to start off first and foremost. She goes what what's wrong with it. And the lady who was handing me the food says she said this is the wrong order. I hear the lady from the first window yell over saying there was a mistake with her order this is it and states my order. And the manager says ma'am you order a meal it comes with a drink. That's what it comes with (like I don't know this) she proceeds to go meals come with fires and a drink what's the problem. I go I didn't order a coke what she was handing me I ordered a sprite. And she tells the girl at the window give her the sprite in an irritated tone. So she gives me the food and as I'm pulling away the manager yells out it says you ordered a coke on the order anyways. Now I was fine right up until that little remark right there caused me to write this review. Why must you argue with a customer over a drink honestly is it worth it? No, did you loose your job over a drink? No, someone definitely needs a little bit more training. I could understand if I was getting loud and what not but that was not the case here. Thank you to the ladies and the gentleman who helped with the mix up your service was great. The Hispanic women manager not so much.

Very slow for fast food under filled frys and cold still better than the big head king and his flopper whopper 😆