Romano's Macaroni Grill

Good food. Some really nice others could use some attention. Nice atmosphere and good sized portions. Friendly staff.

I reserved a table for 13 people 2 weeks in advance of dining date & stated we were celebrating a birthday. Upon arrival at restaurant they had no record of my reservation; however, they were able to break down a table for 20 & accommodate us. I placed birthday decorations around the table. One of the managers & the server knew who the birthday person was. We had drinks, appetizers and entrees. While seated the table behind us had employees who sang Happy Birthday in Italian to someone, so I assumed the same would be done at our table. The food was great, but not sure what happened after that but we had to chase the server down to order a bottle of wine, then we flagged down a different server to come around with fresh parmesan cheese. No one came by to refill water, no one came by after entrees were served to ask if all was okay. Then we waited a good 10 minutes after eating to see if a birthday dessert and song would take place, but never happened, our server continued to walk by to attend to other tables and then we finally got his attention to bring the check. reservation was 7:30 and it was almost 10:30 when we left. Our tab was $500 and I was happy that gratuity was not included. Usually we tip good service with 20+%, but not this time. Food was good but still a little pricey for Italian food.