Category: | Meal takeaway, Restaurant, |
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Address: | 1101 Pacific Ave, Santa Cruz, CA 95060, USA |
Zip code: | 95060 |
Website: | http://fiveguys.com/ |
Opening hours (Edit) | |
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Monday: | 11:00 AM – 10:00 PM |
Tuesday: | 11:00 AM – 10:00 PM |
Wednesday: | 11:00 AM – 10:00 PM |
Thursday: | 11:00 AM – 10:00 PM |
Friday: | 11:00 AM – 10:00 PM |
Saturday: | 11:00 AM – 10:00 PM |
Sunday: | 11:00 AM – 10:00 PM |
Employees have a strange vibe at times but overall great fast food experience
The other night I came here after I gathered enough pocket change to purchase the unreasonably expensive 'small fries' which were too salty. Luckily I was fortunate enough to see that the store had available free peanuts in crates. I stood around the peanut crate for almost two hours until I felt I got my moneys worth. I made sure to fill my pockets just before they closed. Paid off, I'll say.
Normally I love 5 guys. Burger was lacking salt. Asked for A1 sauce on the burger, none on there. Come on people. Do your job! ????????????????????
I love their burgers and the Cajun fries. At this five guys I've seen nothing but hard-working employees with excellent customer service skills. Management, however, could do a far better job on facility maintenance, repairs, and staffing levels during busy times. I get that it's hard and that rent on Pacific is surely sky high, but large, unavoidable puddles of water on the floor from bad plumbing/drainage need to be dealt with *immediately*.
I absolutely love this place. Burgers are tasty and staffs are super friendly. I met Mary today, she was so sweet. I do not know every bodies name but they are all very nice people!
A good place to have burgers!