McCloud Hotel

Definitely a 5 Star destination! Excellent food, amazing wines, exquisite service, and an experience of days of old. Built over a century ago, Go and enjoy! You will want to stay again and again!

My wife and I visited here last weekend for three nights. It was a trip for my wifes birthday which is always a big deal to me. Being a special time I ordered flowers to be in the room upon our arrival. This service is offered when you book on-line. Upon arriving in our room, there were no flowers. There was only one person working in the building. I asked her about them not being there. She shrugged her shoulders but did call Cindy the owner. I never received an apology or sorry from either party. I texted Cindy about it and asked to have it taken off of my bill. I never received a response. It would have been nice to get an apology from Cindy.
There is a sheet in the room that says the Sage room is closed. But our first night there it was open and a number of people were there eating. It was closed the other two nights we were there. A number of couples came in and asked "us" if the Sage room was open. I also asked to have reservations at the Axe next door for the night we arrived. They had no reservation for us.
There is advertised wine between 4 and 5. There was never anyone there to make that happen.
There is advertised a breakfast "to order". There was a buffet that was quite acceptable.
What it boils down to is if you want customer service, this is not the place. They need to change their website to what is really going to be available.
We did enjoy our stay there and in the area. It just should not have been full of frustrations.
But we found a gem at the golf course where there was fantastic breakfasts and lunch.

My friend and I stayed at the guest house in the room with the clawed bathtub. So cute! There's a beautiful view of the top of Shasta from the veranda and the room was cozy. We nearly didn't book because AC wasn't listed on any of the guest house amenities list (we thought the house might be too old for AC), but we decided to go for it. Luckily, it feels like the house might have central AC and there's even a fan in the room. It reached 100 degrees outside this weekend, but it was still cool in the room. Anyway, I very much recommend the guesthouse! I can't speak to the service since we didn't really use it.

McCloud Hotel is a beautifully restored historic building in the quiet town of McCloud. A block down the street there are a few shops and places to eat. A home cooked breakfast is included and it was delicious. The innkeeper, Cindy, was delightful and provided an abundance of historic information about the hotel and the town.