Papa John's Pizza

So far it's been a hit or miss, mostly miss. I'll get a pizza that looks like they ran out of cheese, pizza not completely covered with cheese.
This last visit was the worst pizza. Not completely covered in cheese, not well done and my veggie pizza had all sorts of meats mixed in. As a vegetarian that hasn't had pork, beef etc in over a decade, this was seriously disturbing. I emailed them letting them know of my disappointment, no response as of yet. So it bothered me enough to call the store and complain and ask how jalapeno and olives could possibly translate to Canadian bacon, beef, and whatever the other meat was. I guess I was looking for more reassurance on the QC, that they'd speak to staff to be more alert, or any suggestions for me to help them do their job right. The manager, Josh's response was basically , there's a don't similar pizza on their menu but that has meat on it, I don't know what happened, we're understaffed, but I can give you a free pizza.... I said fine, but I guess I'll wait a few months when they're hopefully adequately staffed and possibly interested in satisfying customers.
Just all around disappointed in the quality of their product, lack of assurance, and customer service skills.
|
|
V
Edit 10/18/19
Called in my order, guy on the phone was nice and said it would be ready in 30. Got there a little early, pizza was ready, order was accurate, and the young guy was nice. I'll have to order when he's working. Faith restored ????