Jimmy John's

The negative reviews seem a little off base to me. The food is the same as any other Jimmy John's I've been to. The speed is the same as any other one I've been to. It smells like every other Jimmy John's. It's a Jimmy John's.

Two things:
Super fast service — I waited for my sandwich for literally 20 seconds
Fresh ingredients — way fresher than Subway

I've worked in a JJ's corporate store before, in those stores getting orders right and good customer service is essential, small gripe, but two days in a row they've not brought napkins when I asked for them to bring napkins specifically, also I know they're probably busy, but delivery in these franchised stores tends to be not so 'freaky fast'.. Again small gripes, but typically in my past experience bringing napkins with deliveries, Atleast st corporate stores is a standard... And worst case scenario when I ask for napkins, they have a button to add napkins onto the order so they know to bring some... Napkins not a big deal but if they mess that up, I have no doubt they miss other details as well.

Always fast, often greet me as I’m halfway through the door wondering if I will have my usual. Did the right thing with comping my sandwich when they were out of something I wanted. Good example of great service and doing the right thing. Unexpected!