Blackjack Pizza & Salads

This is my favorite pizza place in our area. Pizza is consistently delicious, cooked perfectly and not insanely overpriced. I've tried the local chains and Goombas, and Blackjack came out on top by a long shot.

Pizza is decent. This review is about my strange ordering experience.

My husband placed an order online but did not receive an email confirmation as the website claimed so I called the store to confirm the order was received. Thankfully, it had been abs by then the person that answer confirmed it was out for delivery. Hooray!

Pizza is then delivered, we eat, all good. Except 90min later I got a strange call from I assume the store manager. She called to tell me that the store credit they had generated for me from comping my entire order was too generous and she was going to have to reduce that 6 digit code she’d provided me to be a 20% off a future order instead. After I listened to her odd story, I informed her I had no idea what store credit she was talking about and I think she’s mistaken. She stated my name and repeated my credit was being changed. I then repeated that I had no idea what she was talking about and my order had been delivered correctly and I wasn’t aware of any credit. She then said that was weird and hung up.

First, it’s incredibly bizarre (and comical) for a manager to call and reduce a credit at all but then to argue with me that she’d spoken to me earlier was even odder. Hopefully just a glitch in their order system but yikes!