| Category: | Restaurant, |
|---|---|
| Address: | 1540 Barnum Ave, Stratford, CT 06614, USA |
| Zip code: | 06614 |
| Website: | https://locations.bk.com/ct/stratford/1540-barnum-ave.html |
| Opening hours (Edit) | |
|---|---|
| Monday: | 6:00 AM – 11:00 PM |
| Tuesday: | 6:00 AM – 11:00 PM |
| Wednesday: | 6:00 AM – 11:00 PM |
| Thursday: | 6:00 AM – 12:00 AM |
| Friday: | 6:00 AM – 12:00 AM |
| Saturday: | 6:00 AM – 12:00 AM |
| Sunday: | 7:00 AM – 11:00 PM |
Kill my cravings lol stopped by to get a double burger ordered fast ate faster lol good place for a quick meal.
Thr big king Is great ????
Good burger and chicken nuggets today. Hot n fresh.
The young man that worked at the drive through was nice but the nuggets was cold and old.
To be honest I had no intention of rating this place. On Saturday 1.12.19 I went through the five through to get my family some food. Used a coupon for 2 whopper meals and added a Jr whopper and a large onion ring. I don't eat mayo so I ordered it without but added cheese. When I got home I had mayo and no cheese. Initially I was just going to call it a loss and just eat a bowl of cereal. But then I began to think and I am tired of constantly getting my food wrong and taking a loss. So I packed up the burger and my daughter and drove back to Burger King. When we went inside the staff was very friendly. I explained how I received the wrong sandwich. They said yours is right here. They apologized for giving me the wrong one. I figured while I was there I'd order another meal for my wife since she said the Jr whopper was smaller than she was expecting. I handed over my coupon to order one and they gave me the meal for free.
In the car my daughter asked why they gave us a free meal and not just replace the sandwich. I asked her to recall how I approached the staff. She said you were nice and respectful. I said so how did the staff react? She said the same. I said their job is hard enough dealing with too many people who expect things when things don't go correctly. Sometimes mistakes happen and if you build yourself up to yell and become an irrate customer there will be a chain reaction of negativity. This was a great learning experience. When you show respect you get respect. I told her not to expect free things but it's a bonus when you do. All they had to do was replace the actual sandwich. They didn't have to go above and beyond.
So short story long...im not sure how in general this place may be since I don't come here, but that Saturday staff was excellent. Thank you to everyone who worked that day.