Category: | Bakery, Cafe, Restaurant, |
---|---|
Address: | 1100 Berlin Turnpike, Berlin, CT 06037, USA |
Zip code: | 06037 |
Website: | https://www.dunkindonuts.com/?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_cont |
Opening hours (Edit) | |
---|---|
Monday: | 5:00 AM – 11:00 PM |
Tuesday: | 5:00 AM – 11:00 PM |
Wednesday: | 5:00 AM – 11:00 PM |
Thursday: | 5:00 AM – 11:00 PM |
Friday: | 5:00 AM – 11:00 PM |
Saturday: | 5:00 AM – 11:00 PM |
Sunday: | 5:00 AM – 11:00 PM |
Good place to work on quite Sunday morning
Wow AMAZING SERVICE. There’s this one young lady that stands out from all. Amanda I believe was her name. I over heard a customer yell at her for something she was trying to help with. She had a sad face. I could just tell. And I bet she wish she could’ve helped her out. But the thing that made me so surprised was when she finished that order she came to the front counter and greeted me with a genuine smile and said “Hi welcome to dunkin how can I help you” (very happy). Although she had encountered a rough customer she forgot all about it and gave me the best customer service anyone had ever given me. These are the kinds of people this world deserves. In result of that she made my coffee just right. This DUNKIN HAS A GOOD SERVER! Definitely coming again.
Good food, fast service in the drive through, but inconsistent service in the dining room in the early morning.
I don't like the parking lot here and I really don't like the drive thru that stacks up behind the businesses. I would hate to be a merchant in this plaza.
Service in the dining room at 0600-ish is hit or miss. They clearly value drive through customers over walk-ins and can let you stand at the register for far too long if they're in a mood.
Also not liking how drivers entering the highway from Mill St. will zip into the traffic without signalling or slowing to bang a hard right into this DD when they notice it. It's quite dangerous.
12/7/2018 at 11:43 am. Amanda was very personable and greeted me with a smile that was genuine ! Everything we ordered was perfect. Ordered On The Go . Two Coffees and Egg Sandwiches were hot and Donuts were fresh. I wish others specifically the Gentleman that works the evening shift would follow.