All of the boomers, Karen’s, and whatever the average 40 year old grumpy males name is... are dissatisfied... this is a Taco Bell/KFC greasy and fast is the type of food you get. I only eat Taco Bell and since it is tied with a KFC I would assume a greasy box is nothing but a box. It is Taco Bell it is good food for what it is, if you want fancy Mexican with super good staff and waiters, go to La Hacienda my friends. Also the staff are fine, sorry boomer you asked for four pepper packets and you got you three.