Category: | Restaurant, |
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Address: | 1155 E Lebanon Rd, Dover, DE 19901, USA |
Zip code: | 19901 |
Website: | https://locations.pizzahut.com/de/dover/1155-e-lebanon-rd |
Opening hours (Edit) | |
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Monday: | 10:30 AM – 12:00 AM |
Tuesday: | 10:30 AM – 12:00 AM |
Wednesday: | 10:30 AM – 12:00 AM |
Thursday: | 10:30 AM – 12:00 AM |
Friday: | 10:30 AM – 1:00 AM |
Saturday: | 10:30 AM – 1:00 AM |
Sunday: | 10:30 AM – 12:00 AM |
Excellent food ????
Thank you to the cooks and the delivery service ????????????????
Jessica you also rock ????
I have lived at my current location going on 3 years. Normally I order from this pizza hut because it is right around the corner. Out of all of the times I have ordered, there has been a grand total of 1 bad experience.
Every time I have called in, or ordered online, the pizza arrived really fast, except that one bad experience, but I will cover that in a moment. I actually placed an order a few weeks ago, and knew I had a 15 minute drive before I got to my house, so I planned it so that I would arrive before the pizza could. 14 minutes later, the driver was on my door step, standing in the rain, patiently waiting for me to come to the door.
The delivery drivers are always very nice, and make sure to review the order and ask if there is anything else I need before they leave.
So, the one bad experience. That was definitely a website glitch on a busy night. Delivery showed 45 minutes approximately. After an hour, I called the customer service line, and they gave me a code for a free pizza, and apologized. Called the store after an hour and a half, and they profusely apologized, and said that they had been slammed and deliveries were taking well over two hours from the time of order, and they were trying. Sure enough, just after 2 hours, the pizza shows up with a delivery driver that is extremely apologetic and asks me to make sure the pizza is correct before he raced off to the next house.
Hopefully this branch keeps its good service throughout the future.