La Hacienda West Dover

Excellent food and service

Server Jessica was wonderful, she was very attentive to details and ensure we were good. Ask for server Jessica on your visit to La Hacienda you won't be disappointed.

I got chicken enchiladas and the corn cake, IT WAS AMAZING!! I am for sure telling people about this. They were super nice too!!!

Chuck the manager was great ! He was so kind and allowed me to try a small piece prior to buying. I got the chicken enchiladas with mole sauce and it was the best I have tried EVER ! Each staff member was smiling and happy to see us. I will be returning again and again !

I’ve been there twice since they opened and while the food is great, the service is slow, a lot of things on the menu they don’t have yet (both understandable), but the real issue is both times they over charged me. The first time I figured it must of been a honest mistake on their part and they were so busy I just let it go because I was ready to leave, however when it happened again I asked the waitress for a itemized receipt as they try to get you to pay on a little machine that doesn’t show this, and when she brought it I showed her several items that we had been over charged for and showed her the menu and how the prices didn’t match. She said she would fix it but then came back and it was still wrong so I pointed it out again nicely and she said she thought so and would fix it again…if she thought so why was it still wrong? I suggested they give itemized receipts right away not upon request to avoid this and explained it was now our second time dining and this happened again and she said okay. When she came back they had fixed the bill and given us about $10 off due to the two issues two different nights but she commented she had been asked if we were lying which really offended me, the restaurant is the one making clear mistakes and when I honestly pointed it out calmly and waited for it to be corrected I’m the one accused
of being dishonest even when I never said anything as unkind to them only just that they made a mistake. Now I’m left wondering after such an unhelpful comment if they are the ones being dishonest and that they did know they are over charging people and not giving receipts without one requesting one to hide that. I hope they improve. I want to like them, but I had to let others know, get a receipt and check it against the menu and prices please for your own sake. Again the food is good, I hope they improve their service. I felt really sad leaving there after being asked if I was being dishonest instead of getting an apology.