7-Eleven

JUST returned home from making a visit to this location. I'm a lifetime local and have been a regular customer of this particular location for over a decade.
Honestly, my typical customer service experience here is abysmal to mediocre at best, with cashiers having an unpleasant attitude, or seemingly flat-out hating their job.
I visited this store this morning after I first visited the 7 Eleven location down the road on Clearlake to be told they did not have my preferred cigarettes in stock at this time (after asking was told the next shipment is due to arrive in the next day). When I entered the second store I stepped right up to the counter and positioned myself in front of the clerk whom I could see was crouched just behind the counter taking care of inventory. I waited a brief moment, and a gentleman also approached the counter right next to me, not behind me. I politely called the clerk's attention, completely understandable she couldn't see me from where she was.
Immediately the clerk acknowledged me and quickly prepared to start handling transactions. Unfortunately, the gentleman who had come up to the counter next to me attempted to allow the clerk to unknowingly serve him completely out of turn. I was then awkwardly forced into announcing the fact I was waiting there first. NOT ANY FAULT OF THE CLERK. The "gentleman" should have spoken up and been honest. I was quite pleased to not receive any attitude regarding the situation, and the clerk seemed happy to make sure she had the correct brand of cigarettes for me. I felt comfortable to let her know she was a lifesaver, and that this was my second stop to get these cigarettes and I was so grateful this store had them in stock! The clerk was absolutely nothing but kind, and my impression is she sees some importance in providing a pleasant customer service experience.
All things considered, this was an exceptional visit for me, and I DO hope this lovely young woman (I wish so badly I had gotten her name!) behind the counter at 0600 Tue, January 21 can be made aware of how happy she made me! Thank you!

Go in for slurpees all the time. All the clerks are friendly to me and joke around. Dont know why others have had a bad time

7-Eleven always offers great deals. This location has a down-to-earth friendly staff. This location needs a SERIOUS upgrade to match it's service- new drink equipment, stripped floor, cleaner bathroom, scrubbed exterior, and sporadically have security check them out for the daily solicitor activity. If I was only rating their friendly staff I would have given them 5 stars.