Menchie's Frozen Yogurt

The best frozen yogurt place I’ve ever been to. The flavors are great and they don’t taste artificial like some of the other chains. Their staff is kind and attentive (strange for a self-service place, but appreciated all the same).

I start filling my cup with yogurt and one came out as liquid and ruined the whole cup. That wasn't what made me mad though, it happened right next to the employee and I even said something to her about it but was never offered to toss the cup and make a new one. She just acted like I didn't say anything. Tables needed to be wiped too. It was the middle of the day so no real excuses here. I want to come back but it's about details people. It's like no one really cares anymore.

amazing place. Tempting to visit although I live 10 miles away. The best place to enjoy frozen treat

I went to Menchie's a few months ago and was so disappointed with the service, and broken machines that I almost never went back. However, I was so pleasantly surprised at the new staff that greeted us. Every single person who was working there helped me and my kids with something or asked us if they could help. I was taken aback by the way everyone went above and beyond. Everything was very clean and working, the staff even helped my kids with the tricky hot fudge machine. I was so impressed by the turnaround. Apparently the store is under new management. It made a big difference. If, like me, you were disappointed by way the store was run in the past, give it another shot. You will be impressed as well, I'm sure.