Pollo Tropical

I’ve been to so many Pollo tropical’s and rarely is everything perfect. I came to this location and it was the first time that my chicken was done correctly. Not overcooked not undercooked. The meet was just perfect. Most times when people ask for a manager It’s because they have something to complain about. I asked for a manager because I wanted to know who was the person that cooked my chicken. The guy that I spoke to was a bit nervous but I told him everything’s fine and asked to speak to the manager again. Spoke to the manager and told her whoever made this really cares about their customers. Everything from the race to the plantain‘s to the salsa at the bar was perfect. Miss Lorena the manager I can tell was a bit surprised about the compliment when I know that everyone was expecting a complaint. Continue the great work! You guys have a loyal customer here!

Love Pollo Tropical. The food is good. Its better then most fast food. I enjoy the food and a nice place to eat with family. Love the new management at this location. Keep up the good work.

When you get the chicken fresh and juicy then there's nothing that can compare. I would recommend to always go inside and order. Check your food before leaving to make sure you got what you wanted and make sure the chicken isn't burnt or dry.