Crabcake Factory Seafood Grille & Bar

Can’t rave enough about the The ORIGINAL Crabcake Factory in Jacksonville Beach. Pleasant atmosphere and staff were welcoming and very professional. The chef’s that prepared our meal I give them two thumbs up for presentation is everything. The food which was severed fresh and hot was outstanding and simply delicious!
We traveled from out of town just to eat there and the hype about the place and food certainly lived up to my expectations.
Brian our server was the most knowledgeable and attentive young man. He played such a huge part in our wonderful experience from his recommendations for dinner to a wonderful birthday surprise to me at the end. Thank You Brian for such an Awesome experience for our first time and surly not our last time visiting.

Have seen several TV commercials about this place and figured why not. Made 6:00pm Friday night reservations and arrived to a nearly empty restaurant... warning ⚠️! Sat right away and were greeted by O'Brien our wonderful server who took excellent care of us all during our meal. Ordered Unsweetened Tea and Bill his Vodka Rocks Twist both came quickly and 5 ⭐. We decided on appetizers, me the Mussels at $20 Bill the Gumbo at $8 and here began an issue of food temperature with both coming out warm... not good so while my mussels we very good it loses bit so 4 1/2 ⭐. Bills Gumbo was also cool with a skin on top of the gravey... not enticing so 3 ⭐. For Dinner I ordered the much talked about and advertised Crab Cakes, Garlic 🧄 mashed potatoes and squash $42. Cakes warm and good, mashed little to no Garlic 🧄, great gravy and the Squash warm to cool. Price should be $24 at best 4 ⭐. Bill ordered the Seafood Trio $42, one Crab Cake, three small scallops and three small shrimp, garlic mashed and mix vegetable and same great gravy. Same issues with over priced and warm food so 3 1/2 ⭐. Dinner for two without tip was $141.85 a rather expensive meal for two. We voiced our concerns to O'Brien and hope it makes it's way up the food chain as even the best commercials and snappy shows may not keep people coming back. The key to having a successful restaurant is providing quality food at a reasonable price...Crab Cake needs to adhere to that policy or it may not be around much longer.

This was our first visit to the Crabcake Factory and trust me when I tell you, we will definitely be coming back! The food was amazing! Service was spectacular and the atmosphere is suitable for a family of all ages!! We simply adore this place! I had crab cake, scallops, and shrimp with fries, and broccoli; fantastic!!