Pollo Tropical

The food is good but, for some reason, the older gentleman always enters my order as the whole meal when all I want is the chicken. He's says it's cheaper but, I rather pay a bit more than have the rest go to waste. Weird. The other staff members enter my order properly. I'm going to have to call customer service.

Just wish they would check orders before they give the takeout. The manager told me I should check it myself because they were busy and doing their best!! The food is not as good if they forget the sauces or parts of the orders. Good food but always something missing from my order.

Amazing food for an amazing price! I got a bowl with rice, veggies and pork then went to the sauce bar and added some hot sauce! It was amazing, but I definitely could've handled some hotter sauce options! Definitely reccomend a try!

The key here is to come at the beginning of the lunch rush. Everything is fresh, except for the bread roll. I'm used to it though, its only been soft, 2 out of 20 some odd times. 4 stars is too high it's more like 3.5 stars. I do like this place. It's just that you really have to get here around 12:00 pm - 12:30 pm.

Fast service and decent food. I would place it above other fast food places but not by much. Crispy chicken is good.