Freddy's Frozen Custard & Steakburgers

Having been a very disappointed Red Robin fan of late we have been looking for something different and an enjoyable experience. We found what we were looking for today.

Overall the place was clean and organized. It was slightly rough around the edges but they were quite busy. Bathrooms were fairly clean, and well stocked.

You place your order at one counter and pick up at a different counter. It was very efficient and only took a short while to receive our freshly cooked food.

While waiting I was impressed to notice the photographs of the founding history of the company. That history being grounded in a WW2 soldier is priceless. It was worth checking out the photos while waiting for our food.

Our order of custards were put on hold until we requested them after we ate. I had the chocolate brownie and it had too much chocolate... if that is possible?

Management was very much engaged in all areas helping fellow employees.

My jalapeño burger was quite possibly the best of its type I ever had in a fast food restaurant. I had it without the sauce and added ketchup. It was loaded with potent peppers. Finally a burger with an abundance of SPICY peppers.

My spouse had a patty melt. She was disappointed because it was so dry. It had nothing on it except a few small pieces of onion, and some cheese. The size of the burger verses the size of the patty left large portions of nothing but bread. Maybe that is why it was so dry? I am not even sure if we needed to ask for other toppings? Selecting any toppings was a question that did not come up in the ordering process.

Because of the out of stock ketchup, (other than 2 very sticky packets left on counter) a slightly untidy restroom and a dry patty melt... a 4 star review.

I will gladly return one day.

Burgers are differant than any I have ever had. I want to try their hot dogs. Very clean store and all employees still wear masks. The owner gave me a sample of the custard, chocolate and vanilla, and I must say the custard is excellent. Creamy and fantastic flavors. Prices may be a bit on the high side but it appears that they make everything when you order it. So, if you like custard you need to try them.

This is now one of my favorite places. If you haven't tried fried cheese curds, this is a good spot to start. Hot and fresh vs driving home for 20 minutes will change them a bit so try some when they are hot.
I do recommend that if you watch your salt that you avoid most things you can't ask for no seasoning on. If you just ask for no salt they may still put on some seasoning which of course is very salty lol. Found this out after a couple very salty burgers after asking for no added salt. I usually get a burger with mustard, onion, lettuce and tomato. It does not taste salty. May not be super heart healthy but honestly it tastes pretty low sodium compared to normal.
Everything usually goes fine when we go through drive though. Tonight they had some kind of communication issue and said they were out of vanilla ice cream for our concrete mixer thing. They said we could get it in chocolate. I said I didn't really want that but that we'd try it I guess. They said they'd just remove them from the order and give us them in chocolate anyway. I figured I'd be happy to try it and like 7 minutes later in the drive through they finally gave us the mixer and it was vanilla. We were kinda sketched out about the whole thing. Ate it but I feel like I should have asked more questions.

Today was my first time trying out Freddy's. I got the double bacon steak burger. Each patty was thin , but the burger tasted great. The customer service was exceptional. I mentioned it was my first take on the chain and I was offered a free custard! When I pulled up with my dog they also had a puppy cup ( whip cream) for her. Btw the pickle slices are huge. (5/5 overall)

Service was quick and fast. Very friendly overall. Burgers were top notch. The milkshakes were top notch as well. The fries were definitely sitting out waiting for customers to order them while they were getting cold. Overall this restaurant is worth a trip to go to. This is a slightly better steak and shake.