Dunkin'

Great Service

FGCU Dunkins no better way to start your day .....rhey are so nice and quick.

I love the fact that this DD opens at 4AM the problem is some days no one shows up till like 5 which is devastating to a loyal DD patron that needs his coffee

I would love to complain about the long line, but that's expected from a new place (especially so in the morning for a breakfast place). What I will say is that the architect who designed this shop's layout must have been drunk. The entrance to the restaurant is inside Holmes Hall, but the exit is outside. I first assumed this was an issue with the manager's planning of the the queue, but the pick up area was designed to be near the exit. All that is really just a minor grievance.

Today my rating decision was solidified, though. I waited in line for 20 minutes. During this time I had the opportunity to hear the supervisor yell, "Come on, ladies! Let's push them through!". One, there were male employees at the time so this supervisor needs to learn to respect all her employees. Two, we're not cattle, we're customers. Without us, this restaurant ceases to exist.

When I finally got through the line, I'm told they don't make old fashioned without the glaze. I'm well aware of supply and demand, but unfortunately, this is the first DD which doesn't have the one donut I buy. Three times a week I visit the DD on corkscrew road for two donuts and a coffee. This shop was supposed to simplify my mornings. This is more of a personal complaint than a statement of the overall quality, but this place is just too frustrating and when combined with what I've said in this review, I can't bring myself to give them anything more than two stars.

2/14/17: Looks like they carry old fashioned donuts now, just like every other Dunkin Donuts. I'll take that as a sign that they're listening to their customers.